Rivoxa

Built for Shopify

AI Chatbot for Shopify Stores

Rivoxa connects directly to your Shopify order and product data, answering tracking, sizing, and returns questions the instant a customer asks — 24/7.

ROI

8x

Average return on investment

Decreased Response Time

37%

Average reduction in first response time

Up To

85%

Resolution rate

Every Shopify order question, answered instantly.

Live order status, from your Shopify store

Dispatch dates, delivery estimates, and current status pulled from your real Shopify order data, not a guess from a script.

Product and catalogue questions

Stock, sizing, and variants answered from your live Shopify catalogue, on the phone or in chat.

Returns and exchanges

Checked against your actual returns policy, with the label issued automatically, before defaulting to a refund.

Runs alongside your existing Shopify apps

No theme changes and no checkout changes — it runs on your phone line and website chat, alongside the tools you already use.

Built for Shopify, not just compatible with it

The agent is built around your actual Shopify store from day one — your real orders, catalogue, and policies, not a generic integration. Run a WooCommerce or BigCommerce store too? Same agent works there as well.

  • ShopifyShopify
  • WooCommerceWooCommerce
  • BigCommerceBigCommerce

Questions Shopify merchants ask

Does it connect to my actual Shopify store?

Yes — it's built around your real Shopify order and catalogue data, so answers reflect what's actually true right now rather than a static script.

Do I need to change my Shopify theme or checkout?

No. The agent runs on your phone line and a website chat widget alongside your existing setup — nothing about your theme or checkout needs to change.

Does it work alongside my other Shopify apps?

Yes, it runs alongside your existing apps (reviews, subscriptions, loyalty, and so on) rather than replacing them.

How long does setup take?

A demo is typically produced within days of your discovery call, built around your actual Shopify catalogue and orders, ready for feedback before it goes live.

What does it cost?

Free setup, with simple pricing scoped to your call and chat volume rather than a fixed tier — we quote based on what you actually need built.

See it working on your own Shopify store

Book a discovery call and we'll show you what the agent looks like handling your store's real orders and questions.